What Makes Us Different?

As a chemist in the environmental water quality industry, Vicki led the implementation of a robust laboratory information management system (LIMS), Zumatrix. She was responsible for developing project documents, and quantitative performance measures, and was leveraged as the requirements manager and technical expert.  Vicki's forward-leaning selection process resulted in a system selection that allowed organizational growth and maturity while lasting 20 years.

As part of the LIMS implementation, Vicki led the efforts to implement a cutting-edge laboratory automation solution, Autoscribe Informatics. She worked closely with agency electricians and corporate IT to design and upgrade the laboratory with a system that used rocket ports and Citrix technology.  Vicki developed schematics and recommendations for laboratory network infrastructure upgrades and was responsible for coordinating and overseeing the electrical and network upgrades.

Supporting the implementation of the enterprise maintenance management system, IBM Maximo, Vicki was responsible for developing the agency request for proposal (RFP), quantitative RFP ranking criteria,  and developing a process for vendors to participate in proof-of-concept before award.  After the award, Vicki was instrumental in developing project documents, and quantitative performance measures. Additionally, she provided direction and supervision for 7-9 project team members from operational units who had been assigned to the project full-time. Vicki was designated the requirements manager, facilitated requirement gathering workshops, and participated in joint application development (JAD) sessions as an early adopter of Maximo Spatial. Vicki developed customized training documentation and facilitated hands-on training sessions for 100+ operational and analytical employees. 

Responsible for monitored the triple constraints and provided supervision for 12-18 full-time project team members including, operations and analytical support staff on Phase II of the IBM Maximo implementation. Vicki successfully led the integrated of Maximo with three enterprise critical business systems including the agency geographic information system (ArcGIS) and customer relationship management system (CRM), and the utility's customer information management system (CIS). She supervised hands-on training sessions for 100+ operational and analytical employees. The project was completed one month ahead of the baseline schedule and under budget.

Managed the implementation of a large-scale mobile solution with geographic interactive mapping capabilities by monitoring triple constraints and provided direction for 2-3 full-time project team members including operations and analytical support staff.  Directed project team research, solution development, and deployment using Citrix and laptop technology. The project was completed on time and under budget.

Collaborated with the Department of Information Technology to provide direction and supervision for 6-8 project team members and consultants. Successfully upgraded four critical enterprise business systems simultaneously (ESRI, Oracle, WebSphere, and IBM Maximo). The project was completed on time and under budget.

Directed project team research, solution development, and deployment of large-scale asset investment optimization software with geographical mapping capabilities. Monitored triple constraints and provided direction for 5-9 project team members including engineers, analytical, and operations staff.  The software, PowerPlan Asset Investment Optimization (AIO), leverages the operations and maintenance data collected in the CMMS (IBM Maximo) to reduce risk with data-driven asset replacement plans. The software supported enterprise asset management (EAM) maturity by providing the data necessary for decision-makers to prioritize infrastructure investment to maximum return and align the organizational EAM processes with ISO 55000, MAP-21 legislation, and EPA Consent decrees. The project was completed on time and under budget.

Lead the solicitation and selection for professional services to evaluate the existing utility meter reading infrastructure, conduct a comprehensive cost analysis of metering approaches for a feasibility study to implement a cohesive and scalable Automated Meter Reading (AMR) or Advanced Metering Infrastructure (AMI) system within the City of Henderson service area. The business case incorporated the contents of the Feasibility Study and provided a Strategic Plan to identify an implementation strategy for the utility.